Frequently Asked Questions

FairDeal Investments Limited specializes in property and automotive brokerage services. We connect buyers, sellers, and renters with verified listings for residential and commercial buildings, land parcels, vehicles, and heavy machinery across Kenya. We also provide property management, valuation services, and legal documentation support.

Yes! All properties, lands, and vehicles listed on our platform undergo thorough verification. We verify ownership documents, conduct site visits, and ensure all legal requirements are met before listing. Our commitment to authenticity protects both buyers and sellers.

You can reach us through multiple channels:

• Phone: +254704614779
• Email: info@fairdealinvestments.co.ke
• WhatsApp: Click the WhatsApp button on any listing or at the bottom right of the page
• Office: Visit us at Kenol Town, Kenya

To schedule a viewing, click the "View Details" button on any property listing, then use the "Chat on WhatsApp" or "Call Now" button to contact us. Our agents will arrange a convenient viewing time, typically within 24-48 hours. You can also fill out the inquiry form on the property page.

Required documents typically include:

• Valid National ID or Passport
• KRA PIN Certificate
• Proof of funds (bank statements)
• Passport-size photos

Our team will guide you through the entire documentation process and assist with title deed transfers, land searches, and registration at the Land Registry.

Yes! Many of our properties offer flexible payment plans. We work with various financial institutions and can connect you with mortgage providers. Payment terms vary by property, but we typically offer installment plans ranging from 6 months to 2 years. Contact us to discuss specific financing options for your preferred property.

Absolutely! We welcome property owners who want to sell or rent their properties through our platform. Contact us with property details, and our team will:

• Conduct a property inspection and valuation
• Verify ownership documents
• Create professional listings with photos
• Market your property to our extensive network
• Handle inquiries and viewings

Our commission rates are competitive and negotiable.

Sale: Full ownership transfer. You pay the entire purchase price and receive the title deed.

Rent: Short-term occupancy (typically monthly). You pay monthly rent with a refundable deposit. No ownership rights.

Lease: Long-term occupancy (typically 1-99 years). You pay periodic lease fees and may have development rights, but land ownership remains with the lessor.

Yes! We encourage test drives for all vehicles. Contact us to arrange a test drive at a time convenient for you. For your safety and ours, we require a valid driver's license and may ask for a refundable security deposit for high-value vehicles.

Yes! All vehicles undergo a comprehensive inspection covering:

• Mechanical condition (engine, transmission, brakes)
• Body and interior condition
• Documentation verification (logbook, insurance)
• Mileage verification
• History check (accidents, ownership)

We provide an honest assessment of each vehicle's condition in the listing.

Yes, we accept trade-ins! Bring your vehicle for evaluation, and we'll provide a fair market value assessment. The trade-in value can be applied toward your purchase. Our team will handle all the paperwork for both vehicles to make the process smooth and hassle-free.

Required documents include:

• Valid National ID or Passport
• KRA PIN Certificate
• Valid driver's license (for vehicles requiring one)
• Proof of residence

We'll assist with logbook transfer, insurance arrangement, and NTSA registration updates.

Warranty terms vary by vehicle type and condition. New vehicles typically come with manufacturer warranties. For used vehicles, we offer optional extended warranties through our partner providers. We also provide after-sales support including maintenance referrals, spare parts sourcing, and technical advice.

Prices vary by property and seller preferences. While many sellers have firm prices, there's often room for negotiation, especially for cash buyers or quick sales. Contact us to discuss pricing for specific properties. Our agents will work with sellers to get you the best possible deal.

We accept various payment methods:

• Bank transfers (preferred for large transactions)
• M-Pesa and other mobile money platforms
• Cash (for smaller transactions)
• Cheques (banker's cheque for property purchases)
• Mortgage financing through partner banks

All payments are processed securely with proper documentation and receipts.

Our commission rates are competitive and vary based on property type, value, and transaction complexity. Typical rates range from 3-5% for property sales and 1 month's rent for property rentals. Vehicle commissions are negotiated separately. Contact us for a specific quote - we're flexible and work within your budget.

Yes, additional costs may include:

• Stamp Duty: 4% of property value (for land/property)
• Legal Fees: For title deed searches and transfers
• Land Registry Fees: For title deed transfer
• Valuation Fees: If required by your lender
• Transfer Fees: For vehicle logbook transfer

We'll provide a detailed cost breakdown before you commit to any purchase.